Frequently asked questions

Online: Book through our website

Walk-ins: Walk-in bookings available in-office M-F, 9-5

Weekend bookings: Office is closed. You will book online. After you book, we’ll call you to confirm delivery time. Please allow 1-2 hours for your scooter to be ready. You will meet us at a designated pick-up spot (Galleria Mall).

Any street or road where the speed limit is 35 mph or less. Avoid highways, causeways, and main drags like Sunset Blvd in Ft. Lauderdale.

We can only offer road assistance within the Ft. Lauderdale beach area. Outside of that will incur a $100 tow fee.

Contact WOW Concierge at 954-266-8344.

Or email at info@flwowrentals.com

*Note: For people 18-24 yo, the deposit is $250. For 25+, $100

Deposit will be released within 1-7 business days, depending on your bank.

Our administrative office is open M-F 9-5.

Address: 2598 E Sunrise Blvd., #2104 (inside Galleria Mall). Regus Co-working space, 3rd floor, next to H&M directly above the food court. This location is best for walk-ins during office hours.

We suggest calling or booking before walking in. Our reps are always out on delivery or pickup.

We accept

• online payments with all types of cards excluding Amex

• Apple Pay in person or online

For questions regarding Zelle or Venmo please contact the Concierge.

Gas is included in all rentals. No need to refuel when dropping off the scooter. If you need to refuel, we ask that you refill with:

PREMIUM or 93.

These scooters are designed for 1 adult.

We provide 1 helmet per scooter.

It is your choice if you’d like another rider on the back, but we cannot provide 2 helmets per every 1 scooter rental.

On weekends, the office is closed. WOW accepts online bookings only during weekends, feel free to call the concierge with questions beforehand.

WOW Concierge: (954) 266-8344

In order to rent you must be 18+ and have a valid drivers license.

Add-Ons

• Helmets are add ons @ $10/helmet 

• Scooter Locks (Chain) is $15/scooter 

• Rear cargo box, $40/scooter upon availability

• Phone holders $10/scooter upon availability